Culture & Philosophy
The Fish! Philosophy
At Patient News, our corporate culture, and the respect and empowerment of employees is a core value. As entrepeneurs, we have the freedom to create unique employee programs that have made Patient News a top employer and great place to work. In turn, our enthusiastic team treat our clients with respect and professionalism, everyone is committed to 100% client satisfaction, calls are answered immediately or returned quickly, and almost 100% of all dental marketing campaigns have been delivered on time and on budget. The Fish! Philosophy has played a big part in our culture, and you'll see "fish" (and DAWGS - our "dogs at work group") - throughout Patient News!
Read more about our work environment and what makes us a Top 100 Employer!
Employee of the Year!
We launched our EOY program in 2002. It was an extension of the successful launch of the Fish! Philosphy and we sent our first EOY to Nassau to enjoy a well earned vacation and deep sea fishing event! Since then we have sent people around the world! From destinations like Paris, London, and Spain, to hot spots in Jamaica, Manhattan, Costa Rica, and South Beach, the destinations have been exciting, well deserved and much sought after. Congratulations to this year's winner, Virginia Wood, Sales Service Coordinator, who will be travelling to Cuba!
Fish! Philosophy & Fish! Philosophy Tenets
We adopted the Fish! Philosophy into our core values in 2001. The famous book Fish! by Stephen C. Lundin, tells the story about the fish market in Seattle. PNP's Fish! Philosophy can been seen throughout all of our activities, events and culture. It's a perfect motto for a group of individuals working together, and it's also practical in life. The four key tenets are:
- Find Ways to Play - we can be serious about our work but not ourselves
- Make Someone's Day - find someone who needs a little encouragement
- Be Present - stay focused for clients and team members
- Choose Your Attitude - being positive will make today a great day
At Patient News we value our fun, positive, creative environment and with these ideals in mind, we continue to recognize excellence in the workplace with our employee selected "Fish Of The Day"!
Dogs At Work Group
That's "DAWG" to us! We've been a dog friendly workplace since 1996, when we welcomed original mascots Henry & Heidi, our owners sibling Bernese Mountain Dogs. Just like our after-school babysitting program provides parents with convenience and comfort, having our four legged friends onsite is a true benefit for owners. Staff are encouraged to bring their furry family members to Patient News, where dogs relax by their owners' desks or enjoy a little fresh air in our outdoor dog run; these pets give their love indiscriminately (although treats help) and they definitely improve morale. Our "Poop Scoop" feature in our internal newsletter carries all the news that matters to our canine crew. Brush my dogs teeth? Yes! Regular brushing is recommended to prevent tooth loss and serious canine diseases; use toothpaste just for dogs and feed your pooch dry food.
These commitments have made Patient News one of the best dental publishing companies in North America. Call 800.667.0268 today for a free consultation and to find out more about our winning dental marketing solutions.
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