Is It Important For Patients To Know The Real You
June 15, 2013In the dentist/patient relationship, in a very competitive environment, and in an era where half of your audience is avoiding dental visits, it’s even more important that patients feel like you’re just like them.
Being Polite Doesn’t Equal More Patient Visits
June 1, 2013Telephone training, scripts to overcome objections, and rules for call handling can make a huge difference. Time, effort, and constant review and analysis are critical to ongoing success.
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