Patient News Blog | Patient News | about-us, blog, past, 2011, 10

Patient News Blog

Image of harbour in Boston, MA where the Direct Marketing Association Meeting Took Place
Patient Retention. Will you fail or win? Karen Galley, President, and I just got back from the annual Direct Marketing Association (DMA) meeting in Boston, MA. We’ve been members and have attended the annual session for many years and always learn from impressive speakers, marketing experts, and industry visionaries. As dental professionals committed to continuing education, you...
Couple looking at dental office satisfaction survey
Do you “outbehave” your competition? To succeed, we need to outbehave our competition. And ask better “how” questions. Based on listening to a huge variety of incoming patient calls, we know that every dental practice has the ability to evolve their skills, improve customer service, and increase patient loyalty … which equates to much more revenue. 

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