Testimonials
We’re proud to have provided innovative products and services to every one of our clients and we're grateful for the loyalty and confidence expressed by many of them. Click on a region below or scroll down further to see for yourself what your Dental colleagues have to say...
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"Just wanted to let you know that a new patient came in today after seeing my newsletter that I sent to his wife and said,'I want teeth like that!' It is a $55,000 case! Thank you newsletter!"
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"I have just three things to say about the PNP newsletters Results. Results. Results."
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"I have been sending out Patient News Neighborhood newsletters quarterly in our area for five years. Our average production generated directly from the newsletter is over ten times the cost of the service. Thank you Patient News Publishing!"
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"Patient News Publishing provides a great platform to highlight your own excellence in dentistry and showcase your clinical expertise. The program itself is easy to facilitate, and offers a great way to reach out to your patient base. Patient response has been very positive. I would recommend Patient News Publishing to anyone who wants to take their practice to the next level."
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"After five years of talking to Karen and Joanne at various trade shows, I finally decided to proceed. After mailing our first newsletter, a small mailing of just 3,500 pieces, we received at least ten quality new patients, PLUS 10-15 of our patients of record, after reading about Invisalign in that same newsletter, have either booked treatment or a consultation. I am impressed with Patient News, both product quality and customer service, and can attest to the fact that they deliver what they say they will!"
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"PNP provides our office with a patient newsletter which we use to keep our patients informed throughout the year. The quality of the product and the writing makes PNP's newsletter program the best available today - I highly recommend PNP's newsletter program."
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"My newsletter is one of the best business decisions I've made. We ask every patient how they found us so we know our newsletter works."
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"Our newsletter is a powerful tool and involves and inspires both staff and patients. Forming relationships of trust is something we value, and communicating with our patients on a regular basis helps us to establish and maintain important bonds. Quality, flexibility, and top-notch customer service describe this newsletter company. I recommend you give PNP a call."
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"The newsletter had delivered great patients consistently. These are not patients who want limited treatment, but are looking for great treatment with superior service. I would feel comfortable saying that the patients delivered by Patient News Publishing are the best in our practice."
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"I am patting myself on the back for pushing through to have Dr. Oppenheim select PNP to do his newsletter - PNP had some aggressive competition from other high-profile direct marketing companies, but their work just did not meet the standard of excellence in writing skill, flexibility, and quality that Dr. Oppenheim's newsletter requires. I am so thankful that he is working with PNP. Our Account Manager, Carrie, was outstanding at every single juncture. She was infinitely patient and always demonstrated her commitment to Dr. Oppenheim's highest and best. I really appreciate her as well. Keep up the great work and congratulations to each of you."
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"PNP has won the top prize for superior quality product, extraordinary client support and services, and flexible payment options. If you are looking for the right marketing to produce specific results, you must speak with PNP."
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"If you are looking for an ongoing program with your patients or community, give Patient News Publishing a call. They provide dental practices with a very efficient way of educating patients."
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"PNP is one of the most effective marketing mediums our clients use! Professional graphics, custom content, and patient-friendly articles create hassle-free production. Given the predictable return on investment, this is a no-brainer for every practice."
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"I've been recommending PNP to all my clients. It is a permanent part of most marketing plans I develop. The entire Sales and Customer Service staff have never let me down. Their innovation and attention to detail is unequaled. I am very excited to introduce the newsletter/postcard program to my clients."
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"Never before has a direct mail campaign delivered results like Patient News! The consumer's perception? The newsletter showcases the doctor and instantly assigns the doctor credibility as the expert in their field. In today's healthcare marketing, you cannot go wrong with PNP! You can count on Patient News to get those phones ringing!"
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"PNP delivers a superior quality product, stellar customer service, and a direct marketing solution that works! I've known this company for years and they're tops in my books. I highly recommend you give them a call!"
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"We have had a great response from our first neighborhood newsletter. We have seen 8 new patients since the newsletter came out 2 weeks ago, and we currently have an additional 7 scheduled to be seen. We have worked with Patient News for several years and the quality is exceptional. Our patients are always mentioning the newsletter and enjoy keeping up with what is new in our practice. I live in the neighborhood surrounding our office and I have had several people in my neighborhood mention that they have received our new Neighborhood Newsletter and how professional it looks! When we decided to also send a neighborhood newsletter [in addition to our patient newsletter with PNP], we considered other newsletter companies, but the quality and customer service from Patient News was not to be matched! Our Patient News representatives really listen to our needs and customize the newsletters to drive new patients to our practice as well as inform our patients and prospective new patients of the services we offer. The process is easy and the results are great!"
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"I have enjoyed working with Patient News Publishing. Patient education is a key component to any successful practice, and your own customized newsletter is one of the most effective ways to keep in regular contact with patients and prospective patients about the products and services available at your dental practice, increasing patient lifetime value. I highly recommend Patient News Publishing!"
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"Patient response is truly excellent. We gain an average of 20+ patients per month. We couldn't ask for more. Extremely satisfied."
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"Our account manager, Carrie, is my best friend and I have never even met her! That shows how great PNP's customer service is. Our newsletter is always a quality product, which requires little effort on our part. We see more than 400 new patients per month and 30-40% of those are referred patients. Whenever we send out a newsletter from Patient News Publishing, our referrals increase 10-20% without fail! We are extremely satisfied and recommend others to mail with PNP!"
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"Patient News Publishing not only met but exceeded our expectations as the clear choice for a direct mailer for our dental office. Their customer service is outstanding, friendly, energetic, positive, and easy-to-work with sales representatives and design staff are a joy to work with. The product is easy to design and completely customizable to perfectly meet your target market. From preliminary ideas to the finished product, Patient News Publishing and their outstanding staff make the process of designing and issuing a direct mail piece as simple and hassle-free as possible."
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"Our newsletter is helping establish our brand as a dental authority in the areas of expertise I focus upon. It's a tremendous visual tool and complements our practice's professional climate. It also shows we are willing to reinvest in our practice for our clients' sake."
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"Excellent! Patient News is always ready and willing to help us in any way they can, from content to format to customer service. Our patients love it! I get comments all the time about how much they love reading what we have to say! I've looked into many services and no one can compare with the package and product from Patient News."
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"Our account manager, Victoria, and the entire team work very hard at helping me with our newsletter. They always come up with great ideas and designs. We love the quality of our newsletter and the response we've seen is terrific! I highly recommend Patient News. Having the flexibility to customize our newsletter is the key to creating that fabulous end result!"
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"Your customer service is great. Our needs are always met in a quick manner. Your company is very easy to deal with. The product quality is outstanding. Our patients always comment on how nice our newsletters look and how much they enjoy reading them."
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"We really enjoy hearing from our patients when they receive their new newsletter - people really seem to enjoy it, and it gets the conversation flowing with dental issues that may not have been addressed otherwise!"
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"I am pleased to say that my experience with Patient News Publishing has been very positive. In today's world, it's unusual to find a company that actually follows through on promises and commitments, but PNP has delivered."
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"My experience with my account manager, Carrie, is top-notch. She is always very responsive, especially with last minute changes. We are always thrilled with the quality of our newsletter. We think that Patient News is always current with articles about the latest dental issues and technologies."
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"Patient News Publishing's newsletter program is an excellent way to market a practice, services, and to educate patients. We've had very positive responses to our mailing. Outstanding product!"
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"Mailing our first newsletter was an excellent experience. It was so easy. The finished product was very professional and we were thrilled."
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"The product quality is always excellent!"
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"Great customer service, great product quality. We are extremely satisfied!"
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"Very professional product. Customer service is great!"
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"Customer service is always pleasant and helpful. Product is great quality and very professional. We get very positive responses from our patients, they love receiving our newsletter."
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"Patient News Publishing produces a quality product and they are a pleasure to work with."
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"Our patients really enjoy our newsletter. Plus, they ask questions about highlighted topics, education is key! Patient News Publishing's customer service is wonderful, professional, and attentive to our needs."
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"Working with Patient News Publishing has been a very good experience overall. The representatives I dealt with were helpful and contributed positively to building our newsletter."
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"We have been very happy with the quick response and professional service we receive from Patient News Publishing. The overall quality of our newsletter is exceptional. We receive positive comments and thank yous from our patients on a daily basis regarding our newsletter. Many patients tell us they look forward to it each month. We routinely have existing patients give one to their friends and family. Not many offices can say they obtain new patients through a newsletter. The quality and service we receive from Patient News is exceptional. We are very proud of our newsletter and love the positive feedback from our patients."
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"Working with Carrie & Patti Lou, our Patient News Publishing representatives, has been such a pleasant experience. We are starting to get so many calls on the newsletter and the people booking appointments in response to the newsletter have been great. We made the right choice the day we called Patient News for help. Thanks so much!"
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"We are publishing [customized] information on the first page of our newsletter and it invokes comment from our patients. That tells us that they are reading the newsletter. We are pleased with the option for messages in the newsletter, and also the opportunity to include articles from us on pages 1 & 4."
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"I just wanted to express my personal thanks for providing such a great newsletter for our patients. It is encouraging when a patient calls for an appointment after a long absence because they found the courage to make that call after reading [our newsletter] ... because an article spoke to their situation and brought our practice to mind. It is a really valuable tool. And of course, it is always a pleasure to speak with Laura. She is very pleasant to talk with and keeps us on track. So ... thank you Patient News, and thank you Laura!"
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"Working with Patient News has been a definite 10 for overall experience! We're very pleased with our newsletter."
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"We're very satisfied with our newsletter program!"
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"Patient News Publishing is fantastic! Newsletters work great and are extremely professional and our patients love it. The reps from PNP are very helpful and polite."
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"We're very pleased with our first newsletter. Building it was a good experience."
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"Excellent customer service. I can not imagine getting the newsletter done by myself. There's only one of me at the office and my account manager, Virginia, has been a great help getting our newsletter to completion. The product is excellent quality, presented very well, nice layouts, and we love the article content. Our patients really enjoy our newsletter!"
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"I always receive great customer service when working on my newsletter. Everyone I come into contact with is always very professional. The newsletters are always very attractive. Colors and layouts look great! Our patients love reading the informative articles."
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"Good product quality. Very helpful staff."
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"We're very satisfied! Great customer service!"
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"Great overall experience. Using the kit and online article library was easy and helpful. We're extremely satisfied."
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"We've heard excellent feedback from our patients, they really enjoy the newsletter. We're amazed that our newsletters always turn out better than we imagined and customer service is nice and helpful."
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"Working with Patient News has been a fantastic experience! They have good suggestions, great services, and we're very pleased with our newsletter!"
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"PNP's team is always very helpful in laying out my material. My patient newsletters are always excellent quality."
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"Patient News Publishing is a great company! We have been dealing with them for years and the results are fantastic."
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"After seven years of producing my newsletter with Patient News Publishing, it has become part of my regular service offering and community residents are looking for our quarterly information and they enjoy reading about staff and product improvements. With direct mail, you simply can't stop, it is a continuous program that builds awareness and generates response."
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"Very satisfied with service and product quality! Have heard good response from patients about our newsletter!"
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"We are extremely satisfied!"
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"We appreciate your friendly and professional service and you have very helpful, creative ideas. And you've been so accommodating to what we want and need. Our patients often comment how they enjoy the newsletter. Thanks to you we can get them out systematically, informative, and looking great! Thank you."
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"You really know your patients are reading the newsletters when they start asking, 'When is the next one?'"
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"We have seen good response from our patient newsletter. We are very satisfied with the awesome customer service and good product quality."
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"We're extremely satisfied with our patient and neighbourhood newsletter programs."
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Question posed on dentaltown: "I'm looking for direct responses and referrals from dentists. I want to send out a quarterly newsletter to my patients. I'd like to submit some content and chose the rest of the content used, then hand over the production of the newsletter, including layout, printing, addressing and mailing to a company. Who are you guys using and are you happy with them?" Response: "Patient News Publishing. Phenomenal results."
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"Connie, our account manager, is fantastic! Always returns my calls right away. She is very friendly, knowledgeable, and pleasant to deal with."
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"Exceptional service. PNP is true to their word. Top of the line product quality. Our patients love our newsletters!"
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"Great customer service! Great quality newsletter!"
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"I still kick myself for not having started sending my PNP newsletters sooner. Sort of like the person who says: If I had only bought that piece of property back then! And now I can see the positive results of continuing to market my practice especially through tough times."
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"We have had 36 unique callers since we started 5 weeks ago!"
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Patients enjoy reading the newsletter. We get frequent comments about the quality and professionalism. We are extremely satisfied with the excellent service, professional staff, and product.
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"We have had so many positive comments from our patients. They enjoy our newsletter. We are extremely satisfied with PNP."
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"Patient newsletters are a very important marketing tool. They provide a great way to inform on our services and methods of payment."
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"We've received very positive response to our newsletters. Patients especially love the personal things we add. PNP creates a great product, using an excellent team to facilitate the process."
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"I told Andrea, our sales executive, how impressed I was with her perseverance at re-activating my account. I had been wanting to get it going again, but just kept putting it on the back burner. Thankfully, Andrea didn't give up. She is always cheerful and courteous on the phone. You can sense that she is smiling. When you add in how efficient and punctual she is, I told her that's why we feel so confident using PNP. It's great to have her on our team!"
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"PNP has absolutely wonderful customer service! Staff is always professional and very helpful. The finished product is professional and informative. Our patients tell us that they look forward to receiving our newsletters and always learn something new. We are extremely satisfied overall!"
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"Our account manager Carrie is AWESOME! Product quality is the best. Plus, we know our neighborhood newsletters work because it has a unique phone number. PNP has a very professional staff and product."
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"Excellent customer service! Staff is very on the ball and quick to respond to emails. We're very, very happy. Product quality is beautiful, we love the look and feel! We already received a few emails from patients wanting to book appointments! PNP produces an A+ product across the board! It's worth every penny. "
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"PNP's customer service is second to none! Our account manager, Louise, is exceptional, very dedicated, and patient to our many changes. We are very pleased with the quality and professional look of our newsletters. Our patient response has been great they think it's a wonderful touch. Overall, our PNP newsletter is great quality, very informative, visually eye-catching. It's a great marketing piece."
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"PNP always delivers newsletters of impeccable quality. Of all the businesses I deal with, I can always count on complete satisfaction from PNP's work."
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"We are very satisfied with the response to our newsletter. We had 14 patients respond to our whitening promotion!"
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